16:29 27 May 23
We were referred to Darren Jenkins by a family member and we are very thankful for the referral. Darren has been extremely helpful as he promptly inspected our roof after a hail storm and then returned when the insurance adjuster did his inspection. Thanks to Darren replacement of the roof and downspouts will be covered by the insurance company. Darren was very knowledgeable, professional, and polite. He does a great job of explaining everything to us as we progress to replacing what was damaged by the hail storm. Would highly recommend Darren and Brookens Construction.
16:08 25 May 23
Brookens was great to work with after a hail storm damaged our roof! Made going through the insurance claim process painless. From Brian starting the process & helping us pick out new shingles, to the ladies in the office relaying info through emails/calls, to Chad & his crew on demo/installation day — they were all fantastic!
14:26 25 May 23
Working with Brookens on our storm damage claim has been a pleasant experience. Their roofing crew was punctual and efficient. At the end of the day, our yard was as clean as when they started. Big thanks to Chad and his crew for doing such a nice job!
17:02 19 May 23
Everyone we worked with was amazing and always available. Darren was so helpful with getting this process started. Chad and his team were onsite completing the roof and making sure any issues were taken care of!
14:42 19 May 23
Thank you, thank you, thank you. From start to finish you guys made it easy, I appreciate every single person that took the time to walk us through replacing our roof. Outstanding customer service!
22:17 12 May 23
Darren was great to work with and was very detailed in his inspection!
15:48 08 May 23
Darin and the Brookens team were great to work with. Help with all the step needed. Highly recommend.
12:25 18 Apr 23
From start to finish, we were kept informed of how our claim was being processed. Chuck Weber who did the initial inspection to begin our claim was here for us every step of the way. Chuck was extremely punctual at answering our questions. He even dropped by the day of installation to check on the progress and asked if we had any questions. Norman Groeschel the project manager, was also very thorough in his final inspection of the work done by the crew. We were very happy with Brooken's.
21:26 14 Apr 23
Responsive and timely. Recommend.
19:54 12 Apr 23
Norman and the Brookens Team were professional and did a great job with my roof installation.
20:09 23 Mar 23
Overall I am very happy with the work by Brookens. The roof inspection and communication before the roof work weregreat. They coordated with the sky light installer, too. There were a few minor problems that they needed to fix after the work was done, but they were responsive when I contacted them. Don did a great job with following up on the last minor adjustment to finish the work.
18:41 23 Mar 23
I worked with Darren. He was a great advocate for me. He was here on site three times to meet with my insurance adjuster. He put together a great package of evidence, including pictures narrative explanations. I would work with him again. It is nice to have an expert do all of the work for you.
19:51 16 Feb 23
Chad inspected my roof, gutters & attic insulation. He did an awesome job & helped explain every step he took when inspecting. I highly recommend this company if you are looking for reliable & trustworthy services for your home. Thx Brookens!
01:46 01 Jan 23
Just an amazing company with great customer service and professionalism!
17:01 14 Dec 22
Rodrigo Flores was so thorough inspecting the hail damage, areas we never even thought of. He was gracious enough to be available for when our insurance adjuster came out to inspect, Rodrigo went through everything with adjuster. We havent had the best experience with insurance adjusters in the past and Rodrigo handled it for us. He's very professional and kind.It's late in the season for roof repairs at this point, while we were at the hospital for my husband's surgery, Rodrigo knew bad weather with more rain and heavy snow was coming the next day. He reached out to me while at the hospital, and late in the day got our roof tarped. Thank goodness as it's raining as I write this and no water is coming in through our ceilings. He has been the best person to work with. He knows his stuff and has been with us from the start of this hail damage. We look forward to continuing our working relationship with him and Brookens Construction. Thank you for all of your hard work and thoughtfulness.
21:35 09 Dec 22
Shoutout to Michael Burke- he was very professional and helped us with our roof when we had substantial hail damage. He helped walk us through the process, was very patient with us and our busy schedule and his professionalism stood out compared to others in the industry. We are very thankful to have his expertise and the time he spent explaining our insurance papers, the options, types/colors, manufacturers was never rushed. We will have the roof installed in Spring - but we have no doubt on the workmanship from Brookens under Michaels management.
15:41 09 Dec 22
Michael with Brookens was wonderful to work with in maneuvering a roof replacement due to hail damage. He was very attentive and knowledgeable. I appreciated his patience in answering all of my questions. The office staff was also great to work with! Would highly recommend!
20:54 08 Dec 22
Michael Burke was responsive and a pleasure to work with. He assisted us with a less than honest insurance carrier. The roofing crew did a great job and were courteous.
00:32 11 Nov 22
Chuck stopped by and offered to do a roof inspection. After I confirmed that the company was local in Appleton, I allowed him to go on the roof. He confirmed we had hail damage and provided a report to what he found. The insurance adjuster could see it from the ladder before going on the roof.Chuck was great to work with and always professional, and very friendly. He helped us with our insurance claim, pick the right color shingle and gave us some job addresses that had our shingle choices installed that we coud see what the roof looks like completed.The team of roofers arrived before 7 a.m. and were here to get the job done. Our 3 bedroom house with a 2 car attached garage and our 2 car garage in the back yard was completed by 12:45 pm. 5 3/4 hours to complete the job and do all of the cleanup. The roofing team did an awesome job. They new roof is perfect.Brookens Construction is good company and I would absolutely recommend them to family and friends!
00:52 10 Nov 22
They did a great job repairing my roof. Very responsive and professional. Will definitely be my first call whenever repairing or a new roof is needed!
18:29 04 Nov 22
Working with Audie and Norman was a great experience. Everyone on the Brookens team was professional, knowledgeable and kept me in the loop throughout the process. I look forward to working with them again!
00:28 04 Nov 22
Working with Brookens construction was all around a great experience. Everyone that was a part of the process was extremely communicative and professional throughout and our new roof looks amazing. 10/10 will work with again if needed.
20:57 03 Nov 22
Great team to work with and Norman really paid attention to the details and bringing customer satisfaction! The workers were also very attentive to what was going on around them by helping move things out of the way when needed. Great job guys!
19:37 31 Oct 22
They were very easy to work with. Roof looks great.
16:15 29 Oct 22
From initial inspection to final installation and inspection, very prompt, courteous and professional. Chuck Weber and Cole Fleury were very attentive to every aspect of the process, as well as the installation crew.Thanks for a job well done!
15:32 29 Oct 22
Norman , my on site project manager was over the top insuring our satisfaction in every way.Even telling us to call him back anytime, if we have any issues, or questions.Very professional job, and highly reccomend Brookens for any roofing work.
13:37 23 Oct 22
Brandon & Aaron are both men of Integrity, who have a strong willingness to help others succeed. I would highly recommend Brookens Construction to anyone seeking an honest reliable roofing company in the Middleton, WI area.
18:30 22 Oct 22
Very friendly, very nice to work with. Highly recommended.
14:31 21 Oct 22
Communicates well. Crew was respectful of owner's property. Cleaned up very well after completion
01:02 21 Oct 22
Cole Fleury and his crew did a GREAT Job! The fellows worked hard from start to finish. Wonderful experience overall
15:11 14 Oct 22
Having team Brookens fix the extensive damage to my home was the best decision I made. Special thanks to Brian, Chad/crew and the office. Everyone was extremely knowledgeable and professional throughout the process.
12:45 14 Oct 22
Very timely, professional, knowlegable, friendly staff. I would recommend to anyone. Very hard workers!!!!
13:59 03 Oct 22
Called 4 roofing contractors and Brookens was the only one to call back. Sure glad they did. Very professional from start to finish. Jaren put our minds at ease through the whole process and answered any questions that I had. Colton was the on sight supervisor. Waiters till I got home from work and walked me around the house and showed me everything that was done.
15:05 02 Oct 22
Installed my roof and it looks great. Cleaned the job site very well. After the roofers were gone Cole walked the entire roof and Inspected it . Found one minor issue and will stop back to fix it. Very impressed by that.
01:22 24 Sep 22
So happy we went with Brookens. Jacob Johnson/Sales Rep went above and beyond to take care of us; even met with us after hours. Thank- you Jacob! We received emails and calls from Brookens with updates before the job began. Cole Fleury/Project Mgr. was on site and kept us updated thru out the project. Both Jacob and Cole always picked up our calls or called us back within minutes. Very much appreciated! The crew that replaced out roof did a fantastic job and when finished did a great job at cleaning up. Thank you! Again, so happy we went with Brookens 🙂
17:50 19 Sep 22
Everyone at Brookens was very professional and courteous. The crews were on time, quality focused, and completed the job in a timely manner. They went out of their way to make sure I was satisfied with the work.I would not hesitate to hire Brookens if I had to replace my roof again!Scott Halvorson
19:26 18 Sep 22
This was a roof and gutter replacement for 57 condo units, most being single units. Workers were skillful and efficient. Project was well organized and communication with Brookens was excellent. Few issues developed and those issues were resolved quickly. Unit owners were treated with respect.
20:27 11 Sep 22
Theses people are awesome! There work is top notch and so easy to work with. They had our roof off and put back on in one day. They didn’t disturb any of the shrubs and cleaned everything up like they said they would. I will call them for any future roof work. Thank you Brookens!!!!!!!
00:31 04 Sep 22
I had a full roof replacement and my project supervisor Cam did an excellent job introducing himself, keeping me up to date and following up after completing the work. Highly recommend
15:41 29 Aug 22
Brookens Construction did a roof replacement for me in June of 2022 . I met Barry who did a lengthy inspection of my roof then showed me the damage,Barry met with the insurance adjuster and got this project scheduled. A job well done from Barry to Don the project manager and his hard working roofing crew. Everything was done with Quality workmanship and materials. I was very pleased how the roof replacement went and hired them to do the roof on my mothers house. Thanks to Brookens
19:42 26 Aug 22
Brian McGuire was the salesman who came to our house the day after a hail storm. He was awesome and provided a detailed pdf report. The install crew was great. Cameron, the Project Manager, was on-site for the duration of the work and then performed a detailed review and walk-through of the finished work. Cameron was a great communicator abs kept us informed. Lastly, Ashley Cox was an office contact as we had questions leading up to the actual days the work was performed. Her responsiveness to our email questions went way above expectations (emailed back once at 8am on a Sunday morning). The entire experience with Brookens was terrific and would highly recommend them.
13:14 19 Aug 22
I appreciated working with project manager Cole. He responded promptly to my questions and even worked around my small childrens nap & bedtime schedules.
14:39 16 Aug 22
After a castostophic hail storm back in April, we contacted Brookens to give us an estimate. Our friends also used Brookens to repair, replace their damaged roof. We were very satisfied with the work, and Norman was there to check the progress and address any concerns we had. The roof looks great.
14:00 16 Aug 22
Brookens construction staff were easy to communicate with, were very professional and did great work.
00:15 10 Aug 22
We initially met with Aaron and everyone we dealt with from that point on was very professional and timely. Tyler and Norman were amazing to work with, and I can’t say enough on how Norman’s crew did installing our new roof. They tore off and installed 50+ square of roofing on a complicated roof line in just under a full day because of rain in the early morning. Constant communications and follow up has been above and beyond what I typically see from businesses today.I highly recommend Brookens construction.
15:24 07 Aug 22
Really pleased with there service!! Was easy to work with. Caleb and Norman are an asset to the company! I would recommend Brookens to anybody!
15:55 04 Aug 22
Very pleased with the job. Project Manager Norman Groeschel Made sure everything went as planned. The roofing team worked hard to get the job completed in one day and did an excellent job of clean up.
22:17 03 Aug 22
Cole and his crew were on time very courteous and professional. Cole reviewed work to be done and kept me informed of progress and changes that needed to be completed. Quality of work is outstanding and cleanup fantastic. I would highly recommend Brooken’s to anyone who needs roof replacement or repair
23:45 02 Aug 22
Very good experience. The roof looks great, I love the color and project manager Cole Fleury was very accommodating.
15:40 01 Aug 22
All employees were very professional and quick to respond to questions.Extremely fast in working. Cole rhe Project Manager was very helpful and responsive.
14:11 27 Jul 22
Excellent service! Cole and Tyler were great to work with!
01:48 26 Jul 22
Kevin Gutierrez and Brookens Construction exceeded my expectations with my recent customer experience from start to finish. When he first arrived, Kevin not only provided a through inspection of my property after a hail storm hit my home. but he took the time to show and explain his findings. Further, he explained the process of filing a claim with my insurance agency and provided copies of the photos and assessment he provided.He explained the options and process for repair and took my input when offering a quote for remedy of the damage. When I ran into problems when the independent adjuster came and under cut the damage Kevin and the Brookens team countered and worked with my insurance company. They advocated for me and my consumer rights. The adjuster sent did not even step in the roof so the support documentation, photos and knowledge that Kevin had shared at the initial visit helped me to get the full claim amount owed for the damage caused by the storm. None wants to have to use their insurance for a claim, but when damage results it is important to have someone in your corner to make sure you get what is due.The quality work, care to my property, attention to care and clean up and follow up and responsive communication really set Brookens and Kevin a part from others. It is with highest confidence that I recommend Kevin and his team.
18:53 24 Jul 22
They were fast and kind.
15:30 22 Jul 22
The new roof looks great! The crew did a great job cleaning up after the project was completed. Kevin did an awesome job helping us with all the details during the planning process! Norman, the project manager, was very helpful and courteous! He made sure all our questions were answered and updated us throughout the day! We are very impressed!
23:12 13 Jul 22
Very professional. Covered all areas on property so it wasn't damaged and walked around the whole house for inspection after the job was done. Very pleased with their work. Highly recommend!
17:01 12 Jul 22
Brian McGuire, Brooken salesman, did a great job inspecting the roof, working with the insurance company and helping us get started. Ashley Cox was also helpful and answering any questions I had about the roof installation, shingles etc. Cory Fleury,, project manager was available to me the day of the roof installation and kept me well informed. The roofing crew did a very good job installing the roof and cleanup afterwords. They were very efficientand had the new roof replaced, including tear down in 6 hours.
18:38 08 Jul 22
Brookens was great to work with! I contacted Brookens after the hail storm in the area and Michael was out checking out the roof within a few days. Michael also came out to meet with the insurance adjuster to ensure nothing was missed, was very responsive, and made sure we understood the whole process and Insurance Claim process. The crew that came to replace the roof did an excellent job and were very efficient. They also did an amazing job cleaning up everything after they were done. I would highly recommend Brookens!
16:53 08 Jul 22
From start to finish was prompt on all appointments and call backs. Material being deliver was right where it was told to deliver. Guys all super nice. Roofing crew worked together and left the yard just like it was before the started. Couple things on siding where not done correct but grant it was very hot and they are roofing guys not siding guys. On final walk thru inspector from Brookens saw the siding not correct and pointed it out to me said he would have crew come back to fix it. I would recommend them.
00:36 08 Jul 22
Very ProfessionalOur project manager, Norman GroeschelWas on top of things and got down in one day as promised
00:25 07 Jul 22
Very professional and attentive crew from beginning to end. Kevin impressed from our first contact, and Cole takes his job seriously - as though it was his own house. Amazing, hard working crew also. We recommend Brookens to everyone - 4 of our neighbors have now chosen you to do their roofs also.
17:05 06 Jul 22
My home was hit by the storm damage in April. I called Brookens the next day (to try to get ahead of the mad rush) and left a message. They literally called me back within a half hour. Wow...it started out great. I had one of their inspectors out (I think) the next day. Kevin G did a great job with the inspection and explained to me the damage to my house, showed me pictures and explained to me what the insurance process would be. He was spot on. When my insurance adjuster came out, someone from Brookens (Kevin was on vacation) came out to walk around with the adjuster. This turned out great as my insurance covered almost everything I considered to be damaged (I still need to work with the insurance on my gutters). Kevin then worked with me to create the work order etc. I booked them and Kevin told me it would be about mid-July. Well....it's done....and it's only July 6th. Great job!!I'm sure you're all crazy busy with all the new roofs going on throughout many neighborhoods around me. Norman G. was the project manager and a crew of about 7 guys replaced my roof. They did a great job (but I'm not someone that knows anything about the quality of a roof install). They had it done in a day. They did a great job working around all my landscaping. There are a few lilies that I figured would get hit....but nothing...they did a great job avoiding all landscaping. I had my final walk around with Norman and he did a great job pointing things out.An extra bonus Norman helped me with getting some siding that I'll be replacing myself...Great job Norman!!!I can't say enough about my experience with Brookens. Fantastic communication from everyone I worked with at Brookens. It's obviously a priority of the company to have good communication followed up by good work.Thank you so much for a fantastic experience. Now if only working with the insurance company would be as good. Even them I only have some minor complaints...the coverage has been good so far...pending my gutter issue.
17:38 05 Jul 22
Brookens did a fantastic job on our roof. The crew was professional and took pride in their work. When they completed the job, they cleaned our yard, driveway and patio until everything was as they found it. The project manager was very attentive and checked in regularly. We are very pleased and highly recommend Brookens.
18:10 30 Jun 22
Kevin, Tyler and Ashley at Brookens made this process simple and little to no stress for us. They worked with our insurance company to be sure claim was approved and paid. They were on time and did quality work. Definitely recommend calling them. They answer all your questions so you are comfortable and understand process. No pushy sales or gimics. Thanks Brookens!
13:52 29 Jun 22
They were great to work with. Very professional and detail oriented. Tyler was great in all aspects of the process. Answered my calls and texts know matter the day or time to help us understand the whole process. I would highly recommend. Thank you for everything.
19:58 28 Jun 22
The roof replacement took a day and everything was cleaned up well. The gutter work was subcontracted and there were some issues that I had with the quality of work which the Brookens project manager came out to my house and fixed the issues himself on a weekend. He fixed them right and did not cut any corners and we are very pleased with the end result. Quality, knowledgeable people to work with.
15:09 21 Jun 22
Brookens did such a great job. The project was done in a professional way and the guys were so fast! Such hard workers and my roof looks great! Would definitely recommend.
22:30 16 Jun 22
Brookens was very professional. Explained every step to us. Were very punctual and responsive to our questions. Highly recommend!
16:28 13 Jun 22
The quality & professionalism I received was over the top. Tyler took care of everything with my insurance which took the stress off of me. Took the extra time & effort to take over 300+ pictures & tried to get in touch with Insurance adjuster immediately upon finding additional damage due to hail. The crew that installed my roof were incredibly hard, efficient, focused and safety minded professionals. My neighbors even commented how hard this crew worked! On a Saturday this crew realized the entire roof wasn't to code& had to be resheeted! & rain was coming. This crew & site supervisors made it happen! That crew worked so hard. By Sunday my entire roof was done!! It is beautiful! This company is focused on delivering the highest in quality & servicing the home owner in addition being fair, honest and direct with my insurance . If you think you might have hail damage CALL TYLER have your roof inspected- it is worth your time!!
22:19 11 Jun 22
The team at Brookens was phenomenal. I’ve been a business professional for over 30 years; my amazing customer experience, which began with Brian McQuire’s sales expertise was informative and without high-pressure. Manager, Ashley Cox, was very easy to work with for completing the contract and scheduling. The installation team led by Norman Groeschel was on-time, professional and completed my new roof on time, as agreed.I highly recommend Wisconsin-based Brookens Construction for anyone who is flummoxed by the whole Fox Valley hail damage storm chaser situation.
21:07 09 Jun 22
They did an excellent job and I liked the follow up 👍
Bryan and Evan Rezin
01:44 09 Jun 22
5 stars does not begin to do their service justice. Theteam at Brookens, Tyler Cormican especially, has bent over backwards to do everything in his power (and things far beyond what one would expect from a contractor)to help us work through damage on a home that we are purchasing.Every step of the way, Brookens offeredaccommodation and flexibility to get the work done. Phenomenal team, astounding service.
01:52 08 Jun 22
From the initial damage inspection all the way through installation of our new roof, Brookens team members communicated very effectively and promptly. I never had to call or email trying to chase down information. They were always on time and the day of installation was a breeze, in by 7am and done by 3pm on a decent sized, 3300sq ft house. They also cleaned up better than I would've done on my own house, so kudos all around.
19:09 04 Jun 22
Excellent job! Project Manager Norman Groeschel answered all of our questions and made sure the job was to our satisfaction. Crew was on time and did a great job.
19:54 02 Jun 22
Brookens made the whole process to replace our roof after a hail storm so easy.They took care of everything from helping process our claim with the insurance company to doing the installation of the new roof. A special thanks to Aaron, Ashley, Brandon and Norman who oversaw the installation of our roof from start to finish. A job well done 👏.Ken and Kris HavelGreenville, WI
16:22 02 Jun 22
As the president of Lawn Street Cambridge Courts One Homeowners Association, Inc. in Cambridge Wisconsin, I am happy to give an A+ rating based on working with Brookens Construction for the repairs our association incurred from a hail storm.As required in our by-laws, our board of directors contacted four different companies to get bids for the necessary repair work. Brookens was the most prompt in responding, coming to our property to review the damages and providing an estimate (in days versus 2 weeks for other companies). During their inspection of our buildings, they were able to document damage to one of our buildings that the insurance company said did not incur any damages. In addition, Brookens provided evidence of additional damage to the soft metal window wraps, fascia and garage doors not noted by the insurance company. Brookens worked on our behalf with the insurance company to get coverage for all the damages we incurred. This was a complicated process so we are very thankful for their extra effots.As an association of mostly elderly homeowners, I have to say their workers were respectful and attentive to our homeowners. In fact, I received multiple phone calls with compliments from our residents.I would strongly recommend Brookens Construction based on the quality of their work, their capacity to complete the job in a short amount of time, their communication with our board and residents, and their superior work ethic.Job well done Brookens Construction!Leigh PricePresident, Lawn Street Cambridge Courts One Homeowners Association, Inc.
02:36 02 Jun 22
Brookens Construction did a great job with our roof replacement. Their communication from the initial inspection through completion was outstanding. I would like to thank Barry, Don, Ashley and the entire crew for making this a smooth process.
15:16 01 Jun 22
Great company to do business with. Good communication and hard to believe they did my roof in 1 day..Thanks
14:36 01 Jun 22
Brookens has been great to work with! Highly recommend them.
00:39 29 May 22
Tyler was great to work with. Very flexible and willing to work with my schedule. Very knowledgeable and professional. I would definitely work with them in the future!
11:28 25 May 22
Aaron is a really great guy! My roof has no damage at this time but he was in the neighborhood giving estimates and gave me a jumpstart! If I needed my roof done I would certainly call him, just good people!👍💯
00:53 25 May 22
Was very Happy with Brooken’s service from day one when I called them, I called them the day after the hail storm and Audie came out that same day and looked things over with me, he was also here when the Insurance Adjuster came as well, Thanks Audie.Today(5/24/22) my new roof was installed, Cole was my project manager and he was very attentive and made sure things were completed right. He also called me a couple times throughout the process. I was very pleased with his professionalism and knowledge, thank you for making sure my roof was done right.The crew that installed my roof on were great also, very polite and clean, when they were done they cleaned up all areas and nothing was missed.Thank you Audie and Cole for a job well done, would recommend you guys over and over again.David Wichman
22:48 24 May 22
Norm and his crew arrived and did a fantastic job! They cleaned all scrap and nails up …our yard looked the same as when they arrived! Fantastic team!
01:44 24 May 22
Everyone we dealt with was top notch!! Brandon in sales and Cole, project manager, were very knowledgeable and helpful. Communication was awesome from day one until day of. The guys working were very kind and professional and worked their butts off all day!! We are very pleased with the result. Would highly recommend Brookens!!
01:49 21 May 22
Mr. Butt is such a personable guy. Following his inspection I have so much peace of mind regarding the condition of my roof. 10/10 would have him back to inspect further🏠
19:27 20 May 22
Job was done well in 2 days and they did a super cleanup job afterwards.
14:34 20 May 22
Super fast and Norman was on site taking care of the project and any questions.
22:31 28 Apr 22
My experience with Brookens and with Kevin Gutierrez has been absolutely superb. He is an honest, professional and incredibly knowledgeable guy! I am still at the beginning of the process, but so far I could not be more impressed. After the storm we just had, these guys are crazy busy. But, they are still finding the time to respond to all the texts and phone calls on my behalf. Great job!