Michael Hiller
Michael Hiller
19:14 29 Sep 23
I recently had my roof replaced by Brookens Construction. Darren Jenkins made the entire process easy and pleasant. Everyone from the support staff to the crew was top notch. My roof looks great and I highly recommend them!
Joseph Zavodney
Joseph Zavodney
20:33 26 Sep 23
Greatly appreciate the Staff here! They are very helpful and great to work with!
Linda Heineke
Linda Heineke
13:51 26 Aug 23
Incredible team of workers, hard workers, professional
Bill Hurley
Bill Hurley
22:45 18 Aug 23
Brookens Construction just completed my residential roof, and the experience was excellent from the first day I met with Rodrigo right up to completion. After my insurance company denied me coverage (for hail damage) while I was working with a different contractor, I went to Brookens, which suggested I appeal to my insurance company and, with Brookens' guidance and support, I got full coverage! The six-man roofing crew were amazing. They literally worked a 13-plus hour day the first day! And when they finished the next day, they meticulously cleaned up. Project Manager Chad was great to work with and made sure I was happy with every detail. The roof looks great!
Tracey Henrickson
Tracey Henrickson
19:56 07 Aug 23
I can't say enough about Chad Arneson and his amazing crew. We absolutely LOVE our new roof with the Malarkey shingles. Outstanding work, I would rate them 10 star if I could.
Nick McKinney
Nick McKinney
23:08 26 Jul 23
Excellent experience. Owner was beyond responsive and helpful. 10/10
scott cundy
scott cundy
22:14 21 Jul 23
Cody & crew were outstanding! Time efficient & excellent workmanship! I was home for the roof work and really enjoyed this crew! Outstanding job men!
Alley Lincoln
Alley Lincoln
22:35 09 Jul 23
Awesome crew and fair pricing. Tyler was great. 10/10 recommend!
Cynthia Gilling
Cynthia Gilling
17:18 07 Jul 23
Thank You SO much Brookens! The new roof is gorgeous and everything was better than timely; all cleaned up and best of all got to meet and work with Nick Hallberg. He was the most helpful and knowledgeable individual I believe I have ever worked. He arrived when scheduled, did a video conference and went over everything, suggested a couple shingle colors, he listened and before roof went on he came back to check on something on the roof for me. Every company, no matter what the product, should have knowledgeable polite people like him to represent their company! Neighbors have commented on what a beautiful new roof! Super Thanks and would be proud to refer you.
Sandra Crowder
Sandra Crowder
15:35 06 Jul 23
Chad did extra work calked our chimney and came back the next day to make sure all was cleaned up. Very nice job!!!!
Stephanie Calloway
Stephanie Calloway
15:14 06 Jul 23
Chad and his crew went above and beyond - doing extra caulking for my chimney, making sure everything was up to code. Chad made an extra trip back the day after roof was installed to make certain everything was cleaned up. Definitely went the extra mile. Roofing plus efficiency, friendliness and attention to every small detail. Brookens is the way to go!
David Okada
David Okada
18:59 24 Jun 23
We were referred to Darren Jenkins by a family member and we are very thankful for the referral. Darren has been extremely helpful as he promptly inspected our roof after a hail storm and then returned when the insurance adjuster did his inspection. Thanks to Darren replacement of the roof and downspouts will be covered by the insurance company. Darren was very knowledgeable, professional, and polite. He does a great job of explaining everything to us as we progress to replacing what was damaged by the hail storm. Would highly recommend Darren and Brookens Construction.Addendum: The roof has now been repaired. Chad Arneson was the on site Project Manager. He is very professional and knowledgeable and he made sure that everything ran smoothly. His crew was also outstanding - very efficient and hardworking.I would have no qualms about recommending Brookens Construction !!!
Claire Prochaska
Claire Prochaska
22:12 20 Jun 23
From the day we reached out requesting a quote to installation day Darren Jenkins was very prompt and helpful with any and all questions we had, and getting our project started. On installation day we met Cody Chamberlain, and he made sure that our product was all there, took the trip to get product that did not arrive, and made sure that everything was done and we were happy with the job and the clean up before he left. Ashley Cox in the office was very responsive with financial questions and made making our payments easy. We have nothing but good things to say about Brookens, and will be recommending to our friends with roofing needs!
Keith Farkas
Keith Farkas
21:58 20 Jun 23
I have nothing but good things to say about my Brookens roofing experience. Brookens runs their business in an organized well communicated manner. Any time we had a question they responded promptly. From the day Rodrigo came and met with our insurance adjuster, we knew that we had picked the best roofing company to complete our project. I greatly appreciated the way Barry Lervik explained the process of dealing with our insurance company. We basically just had to sit back and let the Brookens team set things up with our insurance company. I would also like to mention the professional way Chad Arneson handled setting up the roofing crew. The day of our installation ran so smoothly, all due to his outstanding organizational skills. He willingly went out of his way to make sure the job was completed to our satisfaction. Thank you Chad for all the “little” extras that you did to make our experience with Brookens so special.
Jeff Weber
Jeff Weber
14:28 12 Jun 23
Very responsive and good communications.
Cody Krueger
Cody Krueger
18:05 07 Jun 23
They helped us from start to finish on all aspects of a hail damage claim to our roof/gutters/metals and the complete replacement of roof/gutters/metals. Highly recommend if you need help navigating the sometimes messy insurance aspect of hail damage and the eventual making whole/roof replacement.
David Lusse
David Lusse
03:01 07 Jun 23
Just an excellent company providing excellent service!
Rose Bavlnka
Rose Bavlnka
16:38 05 Jun 23
Every Brookens Construction employee we encountered during our home & garage roofing project worked collectively in excellence. This is a model company. Brookens has the best price & products with outstanding service & craftsman. After several quotes from different companies, we became aware of an area on our roof that was leaking. Only Jacob, from Brookens, actually went up on the roof to inspect. Then he asked if we had a tarp(which we did), he would cover the area. Thank you for that act of kindness! Brookens office manager sent detailed emails throughout the project on what to expect from beginning to end of the process & immediately answered our questions. The Project Manager was on the work site for any of our concerns & showed us pictures of progression. Super clean up too. Thank you all at Brookens for your hard work, attention to detail, and integrity!
Kyle Bruley
Kyle Bruley
20:25 01 Jun 23
Absolutely amazing experience. Very professional. Did a tear off on my roof and had shingles done in one day. Highly recommended. Very high quality products
janelle martinson
janelle martinson
19:29 01 Jun 23
did good job
Cindy Kieler
Cindy Kieler
14:01 31 May 23
They did an amazing job on our roof! Job was done timely and efficient! We love our new roof! Thanks Brookens!!
David Pavwoski
David Pavwoski
00:30 31 May 23
Looking for a new roof? Look no further, you found the BEST of the BEST!!!!! Brookens stood by us when we were having difficulty with our old home insurance after the Fox Valley hail storm in April of 2022. They came today and tore off our old roof and replaced it. It is BEAUTIFUL! Tyler W. was the Brookens’ on-site manager and over saw the crew and the work they did. The professionalism, quality, customer service, and promptness is unmatched in today’ world. Thanks Tyler & Brookens!
DJ Loduha
DJ Loduha
19:13 30 May 23
Was able to finish the removal and installation of new shingles within half a day. Very thorough on their work and always made sure I was updated on anything that was replaced. Highly recommend them.
Corey Carter
Corey Carter
14:53 29 May 23
Great communication with Jaren to start the process after hail damaged my roof he worked with my insurance adjuster to get the most money possible. Chad the job foreman and his crew showed up on time, they are all great and knowledgeable on roofing and took no shortcuts. Chad even came back to paint the new flashing that was needed. I would highly recommend them they finished in 1 day and everything was cleaned up nicely. Also their office support communicated very well with the whole process.
Derek Wallenhorst
Derek Wallenhorst
16:08 25 May 23
Brookens was great to work with after a hail storm damaged our roof! Made going through the insurance claim process painless. From Brian starting the process & helping us pick out new shingles, to the ladies in the office relaying info through emails/calls, to Chad & his crew on demo/installation day — they were all fantastic!
Roger Elliott
Roger Elliott
14:26 25 May 23
Working with Brookens on our storm damage claim has been a pleasant experience. Their roofing crew was punctual and efficient. At the end of the day, our yard was as clean as when they started. Big thanks to Chad and his crew for doing such a nice job!
Jamie Tillich
Jamie Tillich
17:02 19 May 23
Everyone we worked with was amazing and always available. Darren was so helpful with getting this process started. Chad and his team were onsite completing the roof and making sure any issues were taken care of!
Torri Austad
Torri Austad
14:42 19 May 23
Thank you, thank you, thank you. From start to finish you guys made it easy, I appreciate every single person that took the time to walk us through replacing our roof. Outstanding customer service!
Mike B
Mike B
22:17 12 May 23
Darren was great to work with and was very detailed in his inspection!
Dennis Wildes
Dennis Wildes
15:48 08 May 23
Darin and the Brookens team were great to work with. Help with all the step needed. Highly recommend.
Kathy Kadar
Kathy Kadar
12:25 18 Apr 23
From start to finish, we were kept informed of how our claim was being processed. Chuck Weber who did the initial inspection to begin our claim was here for us every step of the way. Chuck was extremely punctual at answering our questions. He even dropped by the day of installation to check on the progress and asked if we had any questions. Norman Groeschel the project manager, was also very thorough in his final inspection of the work done by the crew. We were very happy with Brooken's.
Ben Garrity
Ben Garrity
21:26 14 Apr 23
Responsive and timely. Recommend.
Josh Cottrell
Josh Cottrell
19:54 12 Apr 23
Norman and the Brookens Team were professional and did a great job with my roof installation.
gary weber
gary weber
20:09 23 Mar 23
Overall I am very happy with the work by Brookens. The roof inspection and communication before the roof work weregreat. They coordated with the sky light installer, too. There were a few minor problems that they needed to fix after the work was done, but they were responsive when I contacted them. Don did a great job with following up on the last minor adjustment to finish the work.
Dan Scott
Dan Scott
18:41 23 Mar 23
I worked with Darren. He was a great advocate for me. He was here on site three times to meet with my insurance adjuster. He put together a great package of evidence, including pictures narrative explanations. I would work with him again. It is nice to have an expert do all of the work for you.
Marilyn Irwin
Marilyn Irwin
19:51 16 Feb 23
Chad inspected my roof, gutters & attic insulation. He did an awesome job & helped explain every step he took when inspecting. I highly recommend this company if you are looking for reliable & trustworthy services for your home. Thx Brookens!
amanda carter
amanda carter
01:46 01 Jan 23
Just an amazing company with great customer service and professionalism!
Robin D
Robin D
17:01 14 Dec 22
Rodrigo Flores was so thorough inspecting the hail damage, areas we never even thought of. He was gracious enough to be available for when our insurance adjuster came out to inspect, Rodrigo went through everything with adjuster. We havent had the best experience with insurance adjusters in the past and Rodrigo handled it for us. He's very professional and kind.It's late in the season for roof repairs at this point, while we were at the hospital for my husband's surgery, Rodrigo knew bad weather with more rain and heavy snow was coming the next day. He reached out to me while at the hospital, and late in the day got our roof tarped. Thank goodness as it's raining as I write this and no water is coming in through our ceilings. He has been the best person to work with. He knows his stuff and has been with us from the start of this hail damage. We look forward to continuing our working relationship with him and Brookens Construction. Thank you for all of your hard work and thoughtfulness.
Meghan H
Meghan H
21:35 09 Dec 22
Shoutout to Michael Burke- he was very professional and helped us with our roof when we had substantial hail damage. He helped walk us through the process, was very patient with us and our busy schedule and his professionalism stood out compared to others in the industry. We are very thankful to have his expertise and the time he spent explaining our insurance papers, the options, types/colors, manufacturers was never rushed. We will have the roof installed in Spring - but we have no doubt on the workmanship from Brookens under Michaels management.
Brooke Sumner
Brooke Sumner
15:41 09 Dec 22
Michael with Brookens was wonderful to work with in maneuvering a roof replacement due to hail damage. He was very attentive and knowledgeable. I appreciated his patience in answering all of my questions. The office staff was also great to work with! Would highly recommend!
Jason Gagnon
Jason Gagnon
20:54 08 Dec 22
Michael Burke was responsive and a pleasure to work with. He assisted us with a less than honest insurance carrier. The roofing crew did a great job and were courteous.
Randy Zielicke
Randy Zielicke
00:32 11 Nov 22
Chuck stopped by and offered to do a roof inspection. After I confirmed that the company was local in Appleton, I allowed him to go on the roof. He confirmed we had hail damage and provided a report to what he found. The insurance adjuster could see it from the ladder before going on the roof.Chuck was great to work with and always professional, and very friendly. He helped us with our insurance claim, pick the right color shingle and gave us some job addresses that had our shingle choices installed that we coud see what the roof looks like completed.The team of roofers arrived before 7 a.m. and were here to get the job done. Our 3 bedroom house with a 2 car attached garage and our 2 car garage in the back yard was completed by 12:45 pm. 5 3/4 hours to complete the job and do all of the cleanup. The roofing team did an awesome job. They new roof is perfect.Brookens Construction is good company and I would absolutely recommend them to family and friends!
John Erpenbach
John Erpenbach
00:52 10 Nov 22
They did a great job repairing my roof. Very responsive and professional. Will definitely be my first call whenever repairing or a new roof is needed!
Condo Department
Condo Department
18:29 04 Nov 22
Working with Audie and Norman was a great experience. Everyone on the Brookens team was professional, knowledgeable and kept me in the loop throughout the process. I look forward to working with them again!
Melissa Grover
Melissa Grover
00:28 04 Nov 22
Working with Brookens construction was all around a great experience. Everyone that was a part of the process was extremely communicative and professional throughout and our new roof looks amazing. 10/10 will work with again if needed.
Terry Woelfel
Terry Woelfel
20:57 03 Nov 22
Great team to work with and Norman really paid attention to the details and bringing customer satisfaction! The workers were also very attentive to what was going on around them by helping move things out of the way when needed. Great job guys!
Ed Mueller
Ed Mueller
19:37 31 Oct 22
They were very easy to work with. Roof looks great.
Mike/Julie Haas
Mike/Julie Haas
16:15 29 Oct 22
From initial inspection to final installation and inspection, very prompt, courteous and professional. Chuck Weber and Cole Fleury were very attentive to every aspect of the process, as well as the installation crew.Thanks for a job well done!
Rick Mueller
Rick Mueller
15:32 29 Oct 22
Norman , my on site project manager was over the top insuring our satisfaction in every way.Even telling us to call him back anytime, if we have any issues, or questions.Very professional job, and highly reccomend Brookens for any roofing work.
Stephen Maassen
Stephen Maassen
13:37 23 Oct 22
Brandon & Aaron are both men of Integrity, who have a strong willingness to help others succeed. I would highly recommend Brookens Construction to anyone seeking an honest reliable roofing company in the Middleton, WI area.
Debbie Drath
Debbie Drath
18:30 22 Oct 22
Very friendly, very nice to work with. Highly recommended.
shawn devoe
shawn devoe
14:31 21 Oct 22
Communicates well. Crew was respectful of owner's property. Cleaned up very well after completion
Mathew Hodapp
Mathew Hodapp
01:02 21 Oct 22
Cole Fleury and his crew did a GREAT Job! The fellows worked hard from start to finish. Wonderful experience overall
john brinkman
john brinkman
15:11 14 Oct 22
Having team Brookens fix the extensive damage to my home was the best decision I made. Special thanks to Brian, Chad/crew and the office. Everyone was extremely knowledgeable and professional throughout the process.
Robyn Rich
Robyn Rich
12:45 14 Oct 22
Very timely, professional, knowlegable, friendly staff. I would recommend to anyone. Very hard workers!!!!
Richard Selk
Richard Selk
13:59 03 Oct 22
Called 4 roofing contractors and Brookens was the only one to call back. Sure glad they did. Very professional from start to finish. Jaren put our minds at ease through the whole process and answered any questions that I had. Colton was the on sight supervisor. Waiters till I got home from work and walked me around the house and showed me everything that was done.
Carl Green
Carl Green
15:05 02 Oct 22
Installed my roof and it looks great. Cleaned the job site very well. After the roofers were gone Cole walked the entire roof and Inspected it . Found one minor issue and will stop back to fix it. Very impressed by that.
Bob Reider
Bob Reider
01:22 24 Sep 22
So happy we went with Brookens. Jacob Johnson/Sales Rep went above and beyond to take care of us; even met with us after hours. Thank- you Jacob! We received emails and calls from Brookens with updates before the job began. Cole Fleury/Project Mgr. was on site and kept us updated thru out the project. Both Jacob and Cole always picked up our calls or called us back within minutes. Very much appreciated! The crew that replaced out roof did a fantastic job and when finished did a great job at cleaning up. Thank you! Again, so happy we went with Brookens 🙂
Julie Halvorson
Julie Halvorson
17:50 19 Sep 22
Everyone at Brookens was very professional and courteous. The crews were on time, quality focused, and completed the job in a timely manner. They went out of their way to make sure I was satisfied with the work.I would not hesitate to hire Brookens if I had to replace my roof again!Scott Halvorson
Thomas Strycharske
Thomas Strycharske
19:26 18 Sep 22
This was a roof and gutter replacement for 57 condo units, most being single units. Workers were skillful and efficient. Project was well organized and communication with Brookens was excellent. Few issues developed and those issues were resolved quickly. Unit owners were treated with respect.
shawn Engel
shawn Engel
20:27 11 Sep 22
Theses people are awesome! There work is top notch and so easy to work with. They had our roof off and put back on in one day. They didn’t disturb any of the shrubs and cleaned everything up like they said they would. I will call them for any future roof work. Thank you Brookens!!!!!!!
Tim Nesbitt
Tim Nesbitt
00:31 04 Sep 22
I had a full roof replacement and my project supervisor Cam did an excellent job introducing himself, keeping me up to date and following up after completing the work. Highly recommend
John Nelson
John Nelson
15:41 29 Aug 22
Brookens Construction did a roof replacement for me in June of 2022 . I met Barry who did a lengthy inspection of my roof then showed me the damage,Barry met with the insurance adjuster and got this project scheduled. A job well done from Barry to Don the project manager and his hard working roofing crew. Everything was done with Quality workmanship and materials. I was very pleased how the roof replacement went and hired them to do the roof on my mothers house. Thanks to Brookens
Bk Shuffle
Bk Shuffle
19:42 26 Aug 22
Brian McGuire was the salesman who came to our house the day after a hail storm. He was awesome and provided a detailed pdf report. The install crew was great. Cameron, the Project Manager, was on-site for the duration of the work and then performed a detailed review and walk-through of the finished work. Cameron was a great communicator abs kept us informed. Lastly, Ashley Cox was an office contact as we had questions leading up to the actual days the work was performed. Her responsiveness to our email questions went way above expectations (emailed back once at 8am on a Sunday morning). The entire experience with Brookens was terrific and would highly recommend them.
Andrew Frahm
Andrew Frahm
13:14 19 Aug 22
I appreciated working with project manager Cole. He responded promptly to my questions and even worked around my small childrens nap & bedtime schedules.
James Becker
James Becker
14:39 16 Aug 22
After a castostophic hail storm back in April, we contacted Brookens to give us an estimate. Our friends also used Brookens to repair, replace their damaged roof. We were very satisfied with the work, and Norman was there to check the progress and address any concerns we had. The roof looks great.
Nick Cropsey
Nick Cropsey
14:00 16 Aug 22
Brookens construction staff were easy to communicate with, were very professional and did great work.
Gary Keller
Gary Keller
00:15 10 Aug 22
We initially met with Aaron and everyone we dealt with from that point on was very professional and timely. Tyler and Norman were amazing to work with, and I can’t say enough on how Norman’s crew did installing our new roof. They tore off and installed 50+ square of roofing on a complicated roof line in just under a full day because of rain in the early morning. Constant communications and follow up has been above and beyond what I typically see from businesses today.I highly recommend Brookens construction.
Lydell Uecker
Lydell Uecker
15:24 07 Aug 22
Really pleased with there service!! Was easy to work with. Caleb and Norman are an asset to the company! I would recommend Brookens to anybody!
Lee Schmidkofer
Lee Schmidkofer
15:55 04 Aug 22
Very pleased with the job. Project Manager Norman Groeschel Made sure everything went as planned. The roofing team worked hard to get the job completed in one day and did an excellent job of clean up.
Larry Klug
Larry Klug
22:17 03 Aug 22
Cole and his crew were on time very courteous and professional. Cole reviewed work to be done and kept me informed of progress and changes that needed to be completed. Quality of work is outstanding and cleanup fantastic. I would highly recommend Brooken’s to anyone who needs roof replacement or repair
Nancy Abel
Nancy Abel
23:45 02 Aug 22
Very good experience. The roof looks great, I love the color and project manager Cole Fleury was very accommodating.
chris mares
chris mares
15:40 01 Aug 22
All employees were very professional and quick to respond to questions.Extremely fast in working. Cole rhe Project Manager was very helpful and responsive.
Greg Olson
Greg Olson
14:11 27 Jul 22
Excellent service! Cole and Tyler were great to work with!
Danielle Sievert
Danielle Sievert
01:48 26 Jul 22
Kevin Gutierrez and Brookens Construction exceeded my expectations with my recent customer experience from start to finish. When he first arrived, Kevin not only provided a through inspection of my property after a hail storm hit my home. but he took the time to show and explain his findings. Further, he explained the process of filing a claim with my insurance agency and provided copies of the photos and assessment he provided.He explained the options and process for repair and took my input when offering a quote for remedy of the damage. When I ran into problems when the independent adjuster came and under cut the damage Kevin and the Brookens team countered and worked with my insurance company. They advocated for me and my consumer rights. The adjuster sent did not even step in the roof so the support documentation, photos and knowledge that Kevin had shared at the initial visit helped me to get the full claim amount owed for the damage caused by the storm. None wants to have to use their insurance for a claim, but when damage results it is important to have someone in your corner to make sure you get what is due.The quality work, care to my property, attention to care and clean up and follow up and responsive communication really set Brookens and Kevin a part from others. It is with highest confidence that I recommend Kevin and his team.
Lynn Richardson
Lynn Richardson
18:53 24 Jul 22
They were fast and kind.
Andy Fellinger
Andy Fellinger
15:30 22 Jul 22
The new roof looks great! The crew did a great job cleaning up after the project was completed. Kevin did an awesome job helping us with all the details during the planning process! Norman, the project manager, was very helpful and courteous! He made sure all our questions were answered and updated us throughout the day! We are very impressed!
Dawn Stern
Dawn Stern
23:12 13 Jul 22
Very professional. Covered all areas on property so it wasn't damaged and walked around the whole house for inspection after the job was done. Very pleased with their work. Highly recommend!
Mary Anderson
Mary Anderson
17:01 12 Jul 22
Brian McGuire, Brooken salesman, did a great job inspecting the roof, working with the insurance company and helping us get started. Ashley Cox was also helpful and answering any questions I had about the roof installation, shingles etc. Cory Fleury,, project manager was available to me the day of the roof installation and kept me well informed. The roofing crew did a very good job installing the roof and cleanup afterwords. They were very efficientand had the new roof replaced, including tear down in 6 hours.
Stephanie Mallow
Stephanie Mallow
18:38 08 Jul 22
Brookens was great to work with! I contacted Brookens after the hail storm in the area and Michael was out checking out the roof within a few days. Michael also came out to meet with the insurance adjuster to ensure nothing was missed, was very responsive, and made sure we understood the whole process and Insurance Claim process. The crew that came to replace the roof did an excellent job and were very efficient. They also did an amazing job cleaning up everything after they were done. I would highly recommend Brookens!
Daniel Derks
Daniel Derks
16:53 08 Jul 22
From start to finish was prompt on all appointments and call backs. Material being deliver was right where it was told to deliver. Guys all super nice. Roofing crew worked together and left the yard just like it was before the started. Couple things on siding where not done correct but grant it was very hot and they are roofing guys not siding guys. On final walk thru inspector from Brookens saw the siding not correct and pointed it out to me said he would have crew come back to fix it. I would recommend them.
Robert Bailen
Robert Bailen
00:36 08 Jul 22
Very ProfessionalOur project manager, Norman GroeschelWas on top of things and got down in one day as promised
Jeanette Eggers
Jeanette Eggers
00:25 07 Jul 22
Very professional and attentive crew from beginning to end. Kevin impressed from our first contact, and Cole takes his job seriously - as though it was his own house. Amazing, hard working crew also. We recommend Brookens to everyone - 4 of our neighbors have now chosen you to do their roofs also.
Jeff Melendy
Jeff Melendy
17:05 06 Jul 22
My home was hit by the storm damage in April. I called Brookens the next day (to try to get ahead of the mad rush) and left a message. They literally called me back within a half hour. Wow...it started out great. I had one of their inspectors out (I think) the next day. Kevin G did a great job with the inspection and explained to me the damage to my house, showed me pictures and explained to me what the insurance process would be. He was spot on. When my insurance adjuster came out, someone from Brookens (Kevin was on vacation) came out to walk around with the adjuster. This turned out great as my insurance covered almost everything I considered to be damaged (I still need to work with the insurance on my gutters). Kevin then worked with me to create the work order etc. I booked them and Kevin told me it would be about mid-July. Well....it's done....and it's only July 6th. Great job!!I'm sure you're all crazy busy with all the new roofs going on throughout many neighborhoods around me. Norman G. was the project manager and a crew of about 7 guys replaced my roof. They did a great job (but I'm not someone that knows anything about the quality of a roof install). They had it done in a day. They did a great job working around all my landscaping. There are a few lilies that I figured would get hit....but nothing...they did a great job avoiding all landscaping. I had my final walk around with Norman and he did a great job pointing things out.An extra bonus Norman helped me with getting some siding that I'll be replacing myself...Great job Norman!!!I can't say enough about my experience with Brookens. Fantastic communication from everyone I worked with at Brookens. It's obviously a priority of the company to have good communication followed up by good work.Thank you so much for a fantastic experience. Now if only working with the insurance company would be as good. Even them I only have some minor complaints...the coverage has been good so far...pending my gutter issue.
Tracy Lemerande
Tracy Lemerande
17:38 05 Jul 22
Brookens did a fantastic job on our roof. The crew was professional and took pride in their work. When they completed the job, they cleaned our yard, driveway and patio until everything was as they found it. The project manager was very attentive and checked in regularly. We are very pleased and highly recommend Brookens.