01:22 24 Sep 22
So happy we went with Brookens. Jacob Johnson/Sales Rep went above and beyond to take care of us; even met with us after hours. Thank- you Jacob! We received emails and calls from Brookens with updates before the job began. Cole Fleury/Project Mgr. was on site and kept us updated thru out the project. Both Jacob and Cole always picked up our calls or called us back within minutes. Very much appreciated! The crew that replaced out roof did a fantastic job and when finished did a great job at cleaning up. Thank you! Again, so happy we went with Brookens 🙂
17:50 19 Sep 22
Everyone at Brookens was very professional and courteous. The crews were on time, quality focused, and completed the job in a timely manner. They went out of their way to make sure I was satisfied with the work.I would not hesitate to hire Brookens if I had to replace my roof again!Scott Halvorson
19:26 18 Sep 22
This was a roof and gutter replacement for 57 condo units, most being single units. Workers were skillful and efficient. Project was well organized and communication with Brookens was excellent. Few issues developed and those issues were resolved quickly. Unit owners were treated with respect.
20:27 11 Sep 22
Theses people are awesome! There work is top notch and so easy to work with. They had our roof off and put back on in one day. They didn’t disturb any of the shrubs and cleaned everything up like they said they would. I will call them for any future roof work. Thank you Brookens!!!!!!!
00:31 04 Sep 22
I had a full roof replacement and my project supervisor Cam did an excellent job introducing himself, keeping me up to date and following up after completing the work. Highly recommend
15:41 29 Aug 22
Brookens Construction did a roof replacement for me in June of 2022 . I met Barry who did a lengthy inspection of my roof then showed me the damage,Barry met with the insurance adjuster and got this project scheduled. A job well done from Barry to Don the project manager and his hard working roofing crew. Everything was done with Quality workmanship and materials. I was very pleased how the roof replacement went and hired them to do the roof on my mothers house. Thanks to Brookens
19:42 26 Aug 22
Brian McGuire was the salesman who came to our house the day after a hail storm. He was awesome and provided a detailed pdf report. The install crew was great. Cameron, the Project Manager, was on-site for the duration of the work and then performed a detailed review and walk-through of the finished work. Cameron was a great communicator abs kept us informed. Lastly, Ashley Cox was an office contact as we had questions leading up to the actual days the work was performed. Her responsiveness to our email questions went way above expectations (emailed back once at 8am on a Sunday morning). The entire experience with Brookens was terrific and would highly recommend them.
13:14 19 Aug 22
I appreciated working with project manager Cole. He responded promptly to my questions and even worked around my small childrens nap & bedtime schedules.
14:39 16 Aug 22
After a castostophic hail storm back in April, we contacted Brookens to give us an estimate. Our friends also used Brookens to repair, replace their damaged roof. We were very satisfied with the work, and Norman was there to check the progress and address any concerns we had. The roof looks great.
14:00 16 Aug 22
Brookens construction staff were easy to communicate with, were very professional and did great work.
00:15 10 Aug 22
We initially met with Aaron and everyone we dealt with from that point on was very professional and timely. Tyler and Norman were amazing to work with, and I can’t say enough on how Norman’s crew did installing our new roof. They tore off and installed 50+ square of roofing on a complicated roof line in just under a full day because of rain in the early morning. Constant communications and follow up has been above and beyond what I typically see from businesses today.I highly recommend Brookens construction.
15:24 07 Aug 22
Really pleased with there service!! Was easy to work with. Caleb and Norman are an asset to the company! I would recommend Brookens to anybody!
15:55 04 Aug 22
Very pleased with the job. Project Manager Norman Groeschel Made sure everything went as planned. The roofing team worked hard to get the job completed in one day and did an excellent job of clean up.
22:17 03 Aug 22
Cole and his crew were on time very courteous and professional. Cole reviewed work to be done and kept me informed of progress and changes that needed to be completed. Quality of work is outstanding and cleanup fantastic. I would highly recommend Brooken’s to anyone who needs roof replacement or repair
23:45 02 Aug 22
Very good experience. The roof looks great, I love the color and project manager Cole Fleury was very accommodating.
15:40 01 Aug 22
All employees were very professional and quick to respond to questions.Extremely fast in working. Cole rhe Project Manager was very helpful and responsive.
14:11 27 Jul 22
Excellent service! Cole and Tyler were great to work with!
01:48 26 Jul 22
Kevin Gutierrez and Brookens Construction exceeded my expectations with my recent customer experience from start to finish. When he first arrived, Kevin not only provided a through inspection of my property after a hail storm hit my home. but he took the time to show and explain his findings. Further, he explained the process of filing a claim with my insurance agency and provided copies of the photos and assessment he provided.He explained the options and process for repair and took my input when offering a quote for remedy of the damage. When I ran into problems when the independent adjuster came and under cut the damage Kevin and the Brookens team countered and worked with my insurance company. They advocated for me and my consumer rights. The adjuster sent did not even step in the roof so the support documentation, photos and knowledge that Kevin had shared at the initial visit helped me to get the full claim amount owed for the damage caused by the storm. None wants to have to use their insurance for a claim, but when damage results it is important to have someone in your corner to make sure you get what is due.The quality work, care to my property, attention to care and clean up and follow up and responsive communication really set Brookens and Kevin a part from others. It is with highest confidence that I recommend Kevin and his team.
18:53 24 Jul 22
They were fast and kind.
15:30 22 Jul 22
The new roof looks great! The crew did a great job cleaning up after the project was completed. Kevin did an awesome job helping us with all the details during the planning process! Norman, the project manager, was very helpful and courteous! He made sure all our questions were answered and updated us throughout the day! We are very impressed!
23:12 13 Jul 22
Very professional. Covered all areas on property so it wasn't damaged and walked around the whole house for inspection after the job was done. Very pleased with their work. Highly recommend!
17:01 12 Jul 22
Brian McGuire, Brooken salesman, did a great job inspecting the roof, working with the insurance company and helping us get started. Ashley Cox was also helpful and answering any questions I had about the roof installation, shingles etc. Cory Fleury,, project manager was available to me the day of the roof installation and kept me well informed. The roofing crew did a very good job installing the roof and cleanup afterwords. They were very efficientand had the new roof replaced, including tear down in 6 hours.
18:38 08 Jul 22
Brookens was great to work with! I contacted Brookens after the hail storm in the area and Michael was out checking out the roof within a few days. Michael also came out to meet with the insurance adjuster to ensure nothing was missed, was very responsive, and made sure we understood the whole process and Insurance Claim process. The crew that came to replace the roof did an excellent job and were very efficient. They also did an amazing job cleaning up everything after they were done. I would highly recommend Brookens!
16:53 08 Jul 22
From start to finish was prompt on all appointments and call backs. Material being deliver was right where it was told to deliver. Guys all super nice. Roofing crew worked together and left the yard just like it was before the started. Couple things on siding where not done correct but grant it was very hot and they are roofing guys not siding guys. On final walk thru inspector from Brookens saw the siding not correct and pointed it out to me said he would have crew come back to fix it. I would recommend them.
00:36 08 Jul 22
Very ProfessionalOur project manager, Norman GroeschelWas on top of things and got down in one day as promised
00:25 07 Jul 22
Very professional and attentive crew from beginning to end. Kevin impressed from our first contact, and Cole takes his job seriously - as though it was his own house. Amazing, hard working crew also. We recommend Brookens to everyone - 4 of our neighbors have now chosen you to do their roofs also.
17:05 06 Jul 22
My home was hit by the storm damage in April. I called Brookens the next day (to try to get ahead of the mad rush) and left a message. They literally called me back within a half hour. Wow...it started out great. I had one of their inspectors out (I think) the next day. Kevin G did a great job with the inspection and explained to me the damage to my house, showed me pictures and explained to me what the insurance process would be. He was spot on. When my insurance adjuster came out, someone from Brookens (Kevin was on vacation) came out to walk around with the adjuster. This turned out great as my insurance covered almost everything I considered to be damaged (I still need to work with the insurance on my gutters). Kevin then worked with me to create the work order etc. I booked them and Kevin told me it would be about mid-July. Well....it's done....and it's only July 6th. Great job!!I'm sure you're all crazy busy with all the new roofs going on throughout many neighborhoods around me. Norman G. was the project manager and a crew of about 7 guys replaced my roof. They did a great job (but I'm not someone that knows anything about the quality of a roof install). They had it done in a day. They did a great job working around all my landscaping. There are a few lilies that I figured would get hit....but nothing...they did a great job avoiding all landscaping. I had my final walk around with Norman and he did a great job pointing things out.An extra bonus Norman helped me with getting some siding that I'll be replacing myself...Great job Norman!!!I can't say enough about my experience with Brookens. Fantastic communication from everyone I worked with at Brookens. It's obviously a priority of the company to have good communication followed up by good work.Thank you so much for a fantastic experience. Now if only working with the insurance company would be as good. Even them I only have some minor complaints...the coverage has been good so far...pending my gutter issue.
17:38 05 Jul 22
Brookens did a fantastic job on our roof. The crew was professional and took pride in their work. When they completed the job, they cleaned our yard, driveway and patio until everything was as they found it. The project manager was very attentive and checked in regularly. We are very pleased and highly recommend Brookens.
18:10 30 Jun 22
Kevin, Tyler and Ashley at Brookens made this process simple and little to no stress for us. They worked with our insurance company to be sure claim was approved and paid. They were on time and did quality work. Definitely recommend calling them. They answer all your questions so you are comfortable and understand process. No pushy sales or gimics. Thanks Brookens!
13:52 29 Jun 22
They were great to work with. Very professional and detail oriented. Tyler was great in all aspects of the process. Answered my calls and texts know matter the day or time to help us understand the whole process. I would highly recommend. Thank you for everything.
19:58 28 Jun 22
The roof replacement took a day and everything was cleaned up well. The gutter work was subcontracted and there were some issues that I had with the quality of work which the Brookens project manager came out to my house and fixed the issues himself on a weekend. He fixed them right and did not cut any corners and we are very pleased with the end result. Quality, knowledgeable people to work with.
15:09 21 Jun 22
Brookens did such a great job. The project was done in a professional way and the guys were so fast! Such hard workers and my roof looks great! Would definitely recommend.
22:30 16 Jun 22
Brookens was very professional. Explained every step to us. Were very punctual and responsive to our questions. Highly recommend!
16:28 13 Jun 22
The quality & professionalism I received was over the top. Tyler took care of everything with my insurance which took the stress off of me. Took the extra time & effort to take over 300+ pictures & tried to get in touch with Insurance adjuster immediately upon finding additional damage due to hail. The crew that installed my roof were incredibly hard, efficient, focused and safety minded professionals. My neighbors even commented how hard this crew worked! On a Saturday this crew realized the entire roof wasn't to code& had to be resheeted! & rain was coming. This crew & site supervisors made it happen! That crew worked so hard. By Sunday my entire roof was done!! It is beautiful! This company is focused on delivering the highest in quality & servicing the home owner in addition being fair, honest and direct with my insurance . If you think you might have hail damage CALL TYLER have your roof inspected- it is worth your time!!
22:19 11 Jun 22
The team at Brookens was phenomenal. I’ve been a business professional for over 30 years; my amazing customer experience, which began with Brian McQuire’s sales expertise was informative and without high-pressure. Manager, Ashley Cox, was very easy to work with for completing the contract and scheduling. The installation team led by Norman Groeschel was on-time, professional and completed my new roof on time, as agreed.I highly recommend Wisconsin-based Brookens Construction for anyone who is flummoxed by the whole Fox Valley hail damage storm chaser situation.
21:07 09 Jun 22
They did an excellent job and I liked the follow up 👍
Bryan and Evan Rezin
01:44 09 Jun 22
5 stars does not begin to do their service justice. Theteam at Brookens, Tyler Cormican especially, has bent over backwards to do everything in his power (and things far beyond what one would expect from a contractor)to help us work through damage on a home that we are purchasing.Every step of the way, Brookens offeredaccommodation and flexibility to get the work done. Phenomenal team, astounding service.
01:52 08 Jun 22
From the initial damage inspection all the way through installation of our new roof, Brookens team members communicated very effectively and promptly. I never had to call or email trying to chase down information. They were always on time and the day of installation was a breeze, in by 7am and done by 3pm on a decent sized, 3300sq ft house. They also cleaned up better than I would've done on my own house, so kudos all around.
19:09 04 Jun 22
Excellent job! Project Manager Norman Groeschel answered all of our questions and made sure the job was to our satisfaction. Crew was on time and did a great job.
19:54 02 Jun 22
Brookens made the whole process to replace our roof after a hail storm so easy.They took care of everything from helping process our claim with the insurance company to doing the installation of the new roof. A special thanks to Aaron, Ashley, Brandon and Norman who oversaw the installation of our roof from start to finish. A job well done 👏.Ken and Kris HavelGreenville, WI
16:22 02 Jun 22
As the president of Lawn Street Cambridge Courts One Homeowners Association, Inc. in Cambridge Wisconsin, I am happy to give an A+ rating based on working with Brookens Construction for the repairs our association incurred from a hail storm.As required in our by-laws, our board of directors contacted four different companies to get bids for the necessary repair work. Brookens was the most prompt in responding, coming to our property to review the damages and providing an estimate (in days versus 2 weeks for other companies). During their inspection of our buildings, they were able to document damage to one of our buildings that the insurance company said did not incur any damages. In addition, Brookens provided evidence of additional damage to the soft metal window wraps, fascia and garage doors not noted by the insurance company. Brookens worked on our behalf with the insurance company to get coverage for all the damages we incurred. This was a complicated process so we are very thankful for their extra effots.As an association of mostly elderly homeowners, I have to say their workers were respectful and attentive to our homeowners. In fact, I received multiple phone calls with compliments from our residents.I would strongly recommend Brookens Construction based on the quality of their work, their capacity to complete the job in a short amount of time, their communication with our board and residents, and their superior work ethic.Job well done Brookens Construction!Leigh PricePresident, Lawn Street Cambridge Courts One Homeowners Association, Inc.
02:36 02 Jun 22
Brookens Construction did a great job with our roof replacement. Their communication from the initial inspection through completion was outstanding. I would like to thank Barry, Don, Ashley and the entire crew for making this a smooth process.
15:16 01 Jun 22
Great company to do business with. Good communication and hard to believe they did my roof in 1 day..Thanks
14:36 01 Jun 22
Brookens has been great to work with! Highly recommend them.
00:39 29 May 22
Tyler was great to work with. Very flexible and willing to work with my schedule. Very knowledgeable and professional. I would definitely work with them in the future!
11:28 25 May 22
Aaron is a really great guy! My roof has no damage at this time but he was in the neighborhood giving estimates and gave me a jumpstart! If I needed my roof done I would certainly call him, just good people!👍💯
00:53 25 May 22
Was very Happy with Brooken’s service from day one when I called them, I called them the day after the hail storm and Audie came out that same day and looked things over with me, he was also here when the Insurance Adjuster came as well, Thanks Audie.Today(5/24/22) my new roof was installed, Cole was my project manager and he was very attentive and made sure things were completed right. He also called me a couple times throughout the process. I was very pleased with his professionalism and knowledge, thank you for making sure my roof was done right.The crew that installed my roof on were great also, very polite and clean, when they were done they cleaned up all areas and nothing was missed.Thank you Audie and Cole for a job well done, would recommend you guys over and over again.David Wichman
22:48 24 May 22
Norm and his crew arrived and did a fantastic job! They cleaned all scrap and nails up …our yard looked the same as when they arrived! Fantastic team!
01:44 24 May 22
Everyone we dealt with was top notch!! Brandon in sales and Cole, project manager, were very knowledgeable and helpful. Communication was awesome from day one until day of. The guys working were very kind and professional and worked their butts off all day!! We are very pleased with the result. Would highly recommend Brookens!!
01:49 21 May 22
Mr. Butt is such a personable guy. Following his inspection I have so much peace of mind regarding the condition of my roof. 10/10 would have him back to inspect further🏠
19:27 20 May 22
Job was done well in 2 days and they did a super cleanup job afterwards.
14:34 20 May 22
Super fast and Norman was on site taking care of the project and any questions.
22:31 28 Apr 22
My experience with Brookens and with Kevin Gutierrez has been absolutely superb. He is an honest, professional and incredibly knowledgeable guy! I am still at the beginning of the process, but so far I could not be more impressed. After the storm we just had, these guys are crazy busy. But, they are still finding the time to respond to all the texts and phone calls on my behalf. Great job!
15:46 28 Apr 22
Brookens Construction was awesome to work with. They came to our house and inspected our roof for free. Once it was established that there was damage from hail they worked tirelessly with our insurance company until the insurance covered 100% roof replacement. They stripped off our old roof and had the new roof on in one day. The foreman showed up at 6:45 am, the rest of the crew showed up at 7:00 am, they took an hour for lunch, and were finished cleaned up and gone by 4:00 pm. They cleaned up the little bit of debris that fell off the roof. We walked around the house after and did not find anything in our yard. They were very friendly and professional at every step of the process. Brookens took the time to explain everything to us in detail and were very patient with our questions. I would highly recommend them!
21:01 27 Apr 22
Brookens Construction did a great job on replacing our roof and Donald did a good job making sure things were correct and keeping me updated. The only issue was with the office as they sent someone to replace our rain gutters and they were not supposed to. We worked through the issue and all is good.
22:55 23 Apr 22
Very happy with installation, professionalism. Thank you Norman Groeschel, Arron Brookens and your awesome team.
13:23 22 Apr 22
We had hail damage from a September storm with baseball size hail. Kevin G. happened to stop by on a day I was planning on reaching out to get someone to inspect our roof. He was great to work with on the inspection, pointing out all the areas of damage around the house, on the roof and other areas. They worked with the insurance company and guided us through the process. Their handoff to the main office for scheduling was seamless and the project manager that took over, Norm G, was very communicative throughout the installation, letting us know what would happen, when and how to get a hold of him. He was also responsive during the day when I had a question pop up. The crew did a great job, ripping off the roof, repairing some rotted areas and installing a fairly large new roof in a day. With all the stuff coming off the roof, especially since it was a windy day, I thought there would be stuff all over. They were conscientious of this, chasing down items as the day went on, and cleaned up everything and I haven't seen a nail or shingle around after the work. I've already recommended them to others.
11:42 20 Apr 22
Brookens was literally amazing, from start to finish! Kevin came out last year and inspected my house and than walked me through everything. Down to those unexperienced girl question I had :)Yesterday Don and his crew showed up on time and had my roof completed before dinner. Don was also very helpful with explaining a few minor things that did come up. His crew did a great job cleaning up and all friendly. I don't think I could have picked a better crew to have used.
01:01 20 Apr 22
I chose a day/time that worked best for us & they were very accommodating. Came today 04/19/22 & taking care of everything for me. Takes a load off my shoulders
13:17 13 Apr 22
Kevin and Don, as well as the crew were a great option for my new roofs. Job well done !!!
03:04 11 Apr 22
Brookens was great in their communication and explanation of the process to replace our roof. They’ve been very straightforward, and the crew that replaced our roof did a great job and was amazingly clean. We’ve had a roof replaced before by a competitor and we were picking nails for months - with Brookens, we double checked their cleanup with a magnet and only found three nails in the entire yard - awesome job all around!
21:19 04 Apr 22
Hail damaged roof inspection went fine in late fall of 2021, Worked great with my insurance company. Schedule was planned for late March but Wisconsin weather did not cooperate - no problem - rescheduled in 2 weeks - Norman Groeschel (PM) was great and kept me up to date - crew replaced 2100 sq ft ranch in 4 hours including clean up - Great company to work with.
23:42 29 Mar 22
Brookens Construction did a great job roofing our house after a hail storm damaged it in 2021. The Project Manager Don Ripoli was great to work with the day the work was completed. His crew did a great job installing the roof and cleaning up the worksite. I highly recommend Brookens Construction for any roofing job.
23:32 17 Feb 22
We cannot thank Kevin and the Brookens team for all that they have done for us. Kevin was there for us from day one, and kept us calm and in the know with how insurance claims work. He fought for us. HARD. We have learned so much through working with him and cannot thank him enough for how much he has done for us. When we felt like all hope was lost, there was Kevin in our corner fighting for us. His endless hard work, determine, and drive has never faded throughout this process. He's so personable and someone you can joke around and laugh with, but yet he goes up to bat for you as his client. This company completely stands out from the rest, and we highly recommend working with them (especially Kevin). THANK YOU is not enough! We will be recommending them to all of our friends and family!
19:02 27 Jan 22
Professional and prompt!
09:47 20 Jan 22
Had a great experience with Brookens for some residential soffit and insulation repair work. Chad and Tyler were great all along the way including providing a detailed initial estimate, being flexible with scheduling (coordination with another contractor was required), and great communication with each step. I’m very happy with the work done, and I’ll definitely be calling Brookens if we need more exterior work in the future.
17:19 18 Jan 22
repaired some roof shingles from wind damage, very reasonable in price and worked out great!
06:17 22 Dec 21
3 crew showed up this morning to inspect my roof that was wind damaged then repaired right on them neatly and promptly, very kind and pleasure to work with them!
01:50 22 Dec 21
After recent high winds came through our area (65 miles per hour) we had several tree branches break off, hit our roof and run across the top of it. I was uncertain if the roof was damaged so I called Brookens to ask if someone could check our roof. They said “ No problem, we’ll have someone contact you and check it out.” ( Brookens had put on our new roof about a year ago. Excellent experience!)Wow! Chad was here the next day. He was great! Checked everything and reassured me the roof held up great. Also cleaned all the branches off the roof for us! Wonderful experience. Can’t say enough how happy we’ve been with Brookens. They definitely stand behind their product!
19:47 23 Nov 21
Alex, Ashley, Don and the entire crew at Brookens were wonderful! Our roof replacement was done extremely well and the crew did an amazing job cleaning up. Very professional and I would definitely recommend them to anyone needing a new roof.
18:13 23 Nov 21
Brandon Butt came out to inspect my roof after a hail storm. He was very courteous and professional. He did a very thorough review of the roof and siding and even paid attention to the workmanship of the crew that put my roof on five years ago. I would highly recommend Brandon and Brookens Construction and would not hesitate to work with them again!
17:18 11 Nov 21
We can’t thank Brookens Construction enough for the quality work they did. They were there for us every step of the way. Alex was always available for any questions we had, Ashley was a great help when it came to dealing with the insurance company and preparing us for the day of the installation, Trae was here the entire time the work was being done. He made sure we were aware of everything that was being done. The crew did an excellent job from start to finish, clean up was outstanding. We are so happy with the results, our roof is beautiful. Thank you for helping us make this so easy!
00:57 11 Nov 21
Our repair was for house siding displacement. This company’s response was great as was the Field rep sent. He fixed it immediately and well after evaluating and explaining the problem. Thanks for a job well done, we’ll definitely use again. Our service person was Tyler Cormican.
00:43 11 Nov 21
Great company and great employees . Very professional and did quality work. They went above and beyond!!! Highly recommend.
02:02 09 Nov 21
Excellent, quality work. Brookens goes above and beyond in their craftsmanship and customer service. Very detailed, organized, and professional. Excellent crew and project managers. Made the process easy, even with our insurance company involved. I will be glad to work with them in the future for other home improvement projects.
06:58 06 Nov 21
The contracted crew did great . Tyler the project manager did awesome . Answered the questions I had . Was on top of what was going on up on the roof . First impressions to me make a difference .. so to me u guys are lucky to have found him .
19:56 05 Nov 21
I highly value customer service and Brookens Construction exceeded my expectations with the roof replacement for our home.Brandon Butt – Brandon was my first point of contact and who I initially met with for my inspection after the hail storm came through the Fox Valley, Appleton area. Brandon was easy to work with and helped educate me around the damage that was caused to our roof. He provided the necessary documentation to contact my insurance company and answered any questions I had along the way. He made a special trip to our home to drop off shingle samples and met my request to share addresses of other homes in the greater Fox Valley that used the color/brand of shingles we were considering. I highly recommend this as it’s much easier to see how the colors look on a full home versus a small hand samples.Ashley Cox – Ashley was very thorough with the pre-job documentation she provided. Her emails went into great detail and proactively answered many of my questions. Ashley was also great to work with when we ask to have our job squeezed in before winter hit the area. She made it happen!Trae Seffrood – Trae was our project manager and I couldn’t have asked for anyone better. Friendly and easy to work with. Very thorough in his communications and I received frequent texts throughout the day on job status, progress being made, updates when they had to delay a day due to rain and he kept me informed when he or the rest of the crew would be on site. There were a few minor punch list items that needed to be completed after the job was done and he personally came to the house to make sure they were taken care of. You can tell Trae enjoys his job and was a great ambassador for the company.If you need a new roof or your roof replaced don’t hesitate to go with Brookens Construction.
18:30 30 Oct 21
I could not believe they did a tear-off and a complete installation in 6 hours. It looks great! Thank you Don!
20:36 25 Oct 21
Excellent and fast service! I had storm damage to my home. They are friendly and very helpful!!
14:13 07 Oct 21
Brian was our sales guy. He dId a thorough roof walk and documented the hail damage for our insurance company. Amber and Rosie in the office did the scheduling and all the paperwork for myself and the insurance company. Chad and Don were on-site Project Managers and kept us up to date on everything we needed to know. The roofers were punctual and polite. Worked literally from dawn to dusk as the days are getting shorter. All trash was cleaned up daily and a final pass was done after job was completed. All in all, a very good experience.
19:10 06 Oct 21
Everybody we have dealt with has been professional, courteous, and patiently explained each step of the process. We couldn't be happier with the finished roof and it was completed in an amazingly short amount of time!The crew work hard to keep the property clean throughout the day while they were working. We would highly recommend this service!
02:52 27 Sep 21
Brookens' staff and workers were excellent at all levels, from roof inspection, working with our insurance co., explaining costs, and most importantly, removing the old hail damaged roof with a beautiful new roof, all in one day. Trae and Chad were excellent professional overseers of a very dedicated hard working crew. From set up to clean up, we were very pleased with everyone involved. Thank you for a job excellently completed!
18:25 22 Sep 21
Great job by the team overall team, everyone was great to work with, on time service.
23:29 20 Sep 21
They by far exceeded all my expectations. Very responsive, very good and timely installation, and very good clean up. I would recommend this company to anyone in the fox Valley area.
14:54 17 Sep 21
Aaron and Chad do an amazing job from start to finish. Roof was completed in a day, job site was always kept clean, they use a quality shingle, and the quality of work is outstanding. I would not hesitate to use or recommend Brookens Construction.
00:34 16 Sep 21
Chad and Brandon from Brookens Construction were fantastic. The crew knocked out my roof in one day. Cleanup was great. Chad let me know everything that was going on. Great crew. Thanks so much guys.
Alex D. Roznik
19:42 13 Sep 21
For the last few weeks, I've been working with a rep, Sheridan Gillis, regarding some hail damage to my home. She has been wonderful through the process - punctual, professional, pleasant, thoughtful, and helpful to say the least. She helped me navigate the process and met with my insurance adjuster as an industry professional in my corner. Following that experience I am impressed with her to the point that I'm meeting with her for unrelated work that I'm looking to go forward with on my home. I recommend her and Brookens Construction if you are even thinking about having work done on your property!
15:04 08 Sep 21
They were very professional and arrived quickly. Helped us tarp the roof while we wait for insurance to approve repairs.
18:07 02 Sep 21
I was in a pinch and needed some help with a customer needing assistance on a roofing issue. I worked with Brandon and Sheridan and they did a phenomenal job mending the issue in a timely manner. Will definitely be working with them again.
16:15 02 Sep 21
We reached out to Brookens Construction after a neighbor told us they had found hail damage to their roof. From our first contact with them Aaron and his team were friendly, professional and efficient. They worked with our insurance company to get our claim quickly approved and our new roof was completed within 30 days. The crew that performed the work was prompt, quick and left behind little to no sign that they had been here. Trae, the project manager, was great to work with. He was here at the start of the project to answer any questions and explained in detail the minor surprises found when the old roof was removed. He stayed on-site the majority of the day and returned after gutters were installed to make sure that we were 100% satisfied with the work. I cannot recommend this company enough. They made what I thought was going to be a major headache a quick and painless process!!
19:38 31 Aug 21
Brandon from Brookens was very professional ;and worked with me in all facets of getting my roof replaced in a timely fashion. He had me prepped for the job.You won’t be disappointed with this company. Trae my project manager was very thorough and made sure things were done right. I rarely right reviews; but they eceded my expectations. Even there scheduler noing I was going to be installing solar panels called me and got me in early due to a cancellation. Thanks
16:38 27 Aug 21
Chad explained what he found clearly and reassured me my roof was in good shape.
17:34 19 Aug 21
This roof installation went perfect from start to finish.Aaron inspected our roof and spent a lot of time explaining to us what was wrong and what it was going to take to fix the issues.The project manager, Trae, and his crew, were very professional and did a fantastic job installing the roof and did a phenomenal job cleaning up afterwords. I would give Trae and his crew an A+ rating for the whole project!Brookens Construction was very easy to work with and were extremely professional throughout the whole process.
Steve Van Lysel
21:23 17 Aug 21
When a recent storm tore off siding and damaged soffet we called Brookens. We are very happy with that choice. Chad and Branden came out and did a fantastic job and explained what they did to shore up the area. Very professional and great work! Thank you!!!
Bolt Burgers and Shakes
01:07 17 Aug 21
Wonderful company, Amber is so helpful and an absolute delight to work with. She is great at getting me the answers I need for complicated projects.
01:27 14 Aug 21
Amber and brookens construction are some of the most professional and easiest people to work with. They all do an outstanding job from Amber coordinating material for delivery to Wyatt and Trey making sure the material is on your roof and the job is completed professionally and respectfully of the homeowners. Working with Brookens construction and Amber has made my life a whole lot easier. I'd recommend them every time
04:48 10 Aug 21
Amber T. is one of the most dedicated, hard working and innovative people I've had the pleasure of working with in any capacity. She is also easy going, kind and never misses an opportunity to help others.Amber is the type of person you can count on to keep a cool head in a stressful situation and her positive attitude is contagious.
19:50 04 Aug 21
Awesome company to work with Brandon was our first contact very professional and knowledgeable answered all questions that we had about the process and what the steps would be to get our roof replaced after hail damage. Amber was also very professional in handling the scheduling of our appointment to get the roof replaced answered questions I had and was available when needed. Trae was our project manager and did an awesome job also even took time to fix one of our gutters that wasn't flowing properly very easy guy to work with. Willie and the crew that worked on the roof were awesome hard-working very polite did good quality work clean up was fantastic. Would recommend Brookens to anyone looking for a great company with good quality work and great employees.
20:12 03 Aug 21
If you are looking to replace your roof definitely call Brookens Construction and speak with Amber. She is very professional and always willing to give that extra mile. All the reviews about them are outstanding.
09:35 31 Jul 21
Free inspection, great attitude, good quality and craftsmanship....and great employees like Sheridan G. 5 stars!
16:14 30 Jul 21
Had hail damage and needed a full roof replacement. Brookens worked directly with my insurance appraiser for the estimate and repairs. Had a few minor hiccups during the repair process, but Brookens made sure it was taken care of and my roof replaced to my needs and desires. They were quick too... day and a half on a larger hip roof... and project was able to start 2 weeks BEFORE the anticipated start date!!
04:23 30 Jul 21
I had the opportunity to meet Sheridan when she came to speak to us about our roof. She was very personable and was able to answer any of the questions I had of her. Was a great experience overall and would recommend meeting with Sheridan to anyone.
18:38 27 Jul 21
We were extremely impressed with Brookens Construction. Sheridan, an employee for the company, came and assessed what we were trying to do and did a phenomenal job explaining everything to us in detail and making sure we understood all of the information being presented to us. It was clear that Sheridan was passionate about the work she does and is very knowledgeable. We felt very comfortable and are now looking to secure the necessary funds to work with the company. Having someone like Sheridan as the first person you meet to represent a company really sets the bar high for everyone else. We cannot wait to receive the services Brookens Construction is able to offer our family and home. We usually do not post reviews, but we were initially impressed.
14:30 27 Jul 21
Brookens recently replaced our siding, gutters and downspouts. They did an excellent job.. Very professional and quality product. Chad, our on site manager, in particular, was a pleasure to work with and made sure everything was done correctly and to our satisfaction. His follow up to questions was immediate. Would highly recommend Brookens!
16:45 26 Jul 21
Chad did a fabulous job. He was courteous and professional. He answered all our questions and made sure the job was done right Highly recommend!
00:36 24 Jul 21
Wyatt Scharlau is the most dedicated person I’ve had the honor of speaking to. I guarantee that he will be your most valuable and dedicated employee you’ve seen in a while. The knowledge and skills he brings to this company will be positive and personal. He will be a great fit for this company.
01:31 22 Jul 21
Wyatt is an absolute unit. No question about it. Need something fixed he’s your guy.
18:44 21 Jul 21
Wyatt Scharlau took good care of us and was very professional and hardworking. Got the job done on time and even made sure we were knowing every step they were doing. Would call again!
18:29 21 Jul 21
Wyatt, Great guy very knowledgeable. Professional and proficient in labor task and skills. A “Get the job done” attitude. He is the guy you want as a leader. Respectful and confident.
23:48 20 Jul 21
Wyatt Scharlau will be a wonderful addition to your team. He worked for us for several years and was very hard working, trustworthy, and loyal. Wyatt is a very personable person and always has a great attitude and smile to go with it!
23:12 20 Jul 21
From beginning to end Brookens provided an incredible service. We highly recommend them.Aaron helped us with our insurance inspection and claim - he knew all the answers to all our questions!Then Tray took over to lead a talented team that installed our beautiful roof. He followed up on all the questions we had though out the process and after. Thank you so much! So glad we got to work with you guys!
19:20 20 Jul 21
Brandon Butt was incredibly kind and helpful. Will absolutely use Brookens for any roofing work
18:25 20 Jul 21
Brian was a great guy to work with! Extremely helpful, knows his stuff, and makes the entire process very simple. Was even able to communicate via text to make things easy. 10/10 would recommend
15:21 20 Jul 21
I had such a great experience with Brandon Butt. He was so informative and very easy to work with. I would and will be recommending him to anyone looking for a new roof!
00:55 20 Jul 21
Sheridan stopped by one day and asked if i had inspected my roof after the hail storm May 2rd. I said I hadn't climbed up but from the ground it looked alright. She asked if she could do a free inspection with a written assessment. I thought it wouldn't hurt to have it done. After she was done and gave me the written report I was surprised at how much damage there was, she showed me pictures as well. I look forward to continuing to work with her throughout the next steps of the process.
mary ann Bredeson
23:43 19 Jul 21
Brandon Butt was incredibly helpful and explains things in an understanding way, even if you know nothing about roofing. Thank you Brookens!
23:05 19 Jul 21
Brandon Butt is very knowledgeable and great to work with. Highly recommend reaching out to Brookens
21:37 19 Jul 21
Sheridan was the most professional and thorough and energetic person. She will be meeting with my insurance adjuster to resolve issues. Highly recommend. Ask for her!
19:35 19 Jul 21
A lady knocked on my door offering a free roof inspection for hail damage. She took great photos and sent me a free damage report. Now I can get the insurance company to cover my damages rather than having to replace the roof myself. Thanks Sheridan and Brookens!
19:04 19 Jul 21
I recently started noticing what appeared to be roof damage and I was starting to panic a little. Thankfully I contacted Brookens Construction and within a few days thanks to Sheridan Gillis, my mind was instantly put at ease. She is incredibly professional and pays great attention to detail. She did a wonderful job inspecting my roof, and even highlighted storm damage I never even knew I had! I definitely recommend Brookens Construction, thank you so much.
18:18 19 Jul 21
Sheridan Gillis is incredibly professional, detail-oriented, explained everything clearly. Recommend her and Brookens to everyone
02:03 19 Jul 21
I just wanted to say how kind and helpful Sheridan was. The experience and confidence she shows in her inspections was amazing. Will gladly recommend her to inspect and talk to anyone about their hail damage.
01:59 19 Jul 21
Sheridan was the most professional person I have talked to in a long time. She shows that she loves her job and helping people by the pride she has. Very knowledgeable about hail damage and very thorough in her inspections.
13:12 17 Jul 21
Brandon was able to get up on my roof for free and let me know that everything looked great! Will be using Brookens when it comes time for a replacement.
04:13 17 Jul 21
Trae was fantastic from the beginning trough the end, keeping us updated on progress and answering any questions we had. The crew was amazing, they were professional, efficient and courteous and extremely respectful of our property and home. When they left the yard was immaculate.Couldn’t ask for a better experience.
00:49 17 Jul 21
Overall excellent service from start to finish.
18:51 16 Jul 21
Saw their info on Facebook that we were in a potential damage area. Called for an inspection and Brandon called and came over the next day. Spent a lot of time on our roof and informed us that our roof was in good shape with no damage, then followed up with a very thorough report complete with photos and supporting documentation. Will not hesitate to use them in the future after this thorough and objective inspection.
15:54 16 Jul 21
So glad I read the other reviews because Brandon Butt clearly knows what he's talking about and gets the job done. I highly recommend Brookens Construction and talking to Brandon — keep up the great work!
Just Sports with John (Cauthen)
19:37 15 Jul 21
Chad was very good at communicating and being on time, managed project well. Made sure cleanup was done properly. Roof looks great. Would recommend.